Short micro-credential courses available to support employers to recruit and retain their employees

Back to Work Short Courses

Back to Work is developing a range of short courses in partnership with TAFE Queensland that will be available to employers who participate in the Back to Work program.

These courses will provide additional skills and build confidence for small business employers to encourage retention of their employees.

New courses will continue to be rolled out through 2022 including:

  • Communicating Effectively with People with Disability
  • Cultural Capability Training
  • Cultural Inclusivity – Working Together Effectively.

The Effective Workplace Leadership course is designed to provide employers with a clear understanding of a range of different styles of leadership and the skills and knowledge that can be used to enhance and define their own leadership style.

Participants will learn about how to apply the different styles of leadership when leading your team. Tips and tools will be provided to enable skills and knowledge developed throughout the course and can be applied in a range of contexts.

This course is designed to provide training on:

  • Leadership as a concept
  • The different styles of leadership
  • How to build your own leadership skills
  • Practical tools and tips for effective leadership.

Topics include:

  • An introduction to leadership
  • Leadership self-assessment
  • Developing skills for effective leadership
  • Teamwork support and mentoring

The Workplace Resilience and Wellbeing course provides small business owners and other leaders with the necessary skills to build resilience and wellbeing skills in themselves and in others in the workplace.

Participants who undertake this course will be able to:

  • Understand the different types and importance of resilience
  • Use strategies to build resilience in yourself and others
  • Use resilience planning to build resilience and wellbeing in the workplace and
  • Understand the importance of resilience and wellbeing training and support in the workplace.

Topics include:

  • Understanding resilience and wellbeing
  • Building resilience and wellbeing
  • Resilience and wellbeing planning
  • Resilience and wellbeing support tools and resources

The Recruiting for the Role course focuses on providing small businesses with knowledge and practical information to enable efficient workforce planning, and lawful, effective recruitment.

Participants will work through the following topics:

  • workforce planning and development
  • the recruitment cycle and best practice
  • using the recruitment cycle to find and select suitable employees
  • recruitment and workforce planning supports and information.


Enrolment is simple! You can register now to access current courses and pre-register your interest in upcoming courses. You will be notified as new courses become available.


Back to Work Short Courses Frequently Asked Questions

To enrol in current courses or to register your interest in upcoming courses, click on this link to the online registration form.



If you are experiencing technical issues with accessing the course or logging into the online content, contact TAFE Queensland Services on 1300 308 233.

The TAFE Queensland Support Desk is available during business hours. Alternatively you can make an online enquiry through the TAFE Queensland Contact Us page.

The course is hosted on TAFE Queensland’s online learning platform – Connect. The platform is simple and easy to use.

This video provides an overview of how to navigate your online course.

No. These are standalone courses that introduce you to a wide variety of topics relevant to employment, with a particular focus on supporting small business employers.

Each course should take approximately 1 to 2 hours to complete and is self-paced.

A digital badge is a validator of what you have achieved by completing the course. This badge is a digital certificate to recognise your learning outcomes.

After successful completion of the course, you will receive a notification within your online content. This notification provides instructions on how to access your digital badge.

If you do not already have a account, you will receive an email from Badgr Australia when your badge is ready.

It can take up to 48 hours for a badge to be issued.

Digital badges can easily be shared on social media websites.  The Badgr website has more information on how to share your digital badge which can be accessed here.

For issues accessing your Badgr account go to the Badgr website.

This website provides information on how to:

  • Create a Badgr account
  • Add an email
  • Change the primary address
  • Remove an email
  • Change a password and
  • Delete a Badgr account.