Back to Work South East Queensland

From 1 July 2017, the Queensland Government’s Back to Work South East Queensland program will provide support for employers who hire a long term unemployed or young unemployed jobseeker in the South East Queensland region.

Employer Support and Youth Boost Payments will be available for employers who hire an eligible jobseeker between 1 July 2017 and 30 June 2018 (subject to the availability of funds). Learn more here.

Before you apply – Back to Work Regional Employer Support Payment

To find out more about the Back to Work Regional Employer Support Payment please read the full program guidelines and terms and conditions.

The Youth Boost payment is available for eligible jobseekers between 1 December 2016 and 31 October 2017. Visit the Youth Boost Payment page for funding and eligibility information.

If you are experiencing difficulties in the application process, please refer to the troubleshoot technical issues fact sheet for further assistance.

The Employer Support Payments Fact Sheet and the FAQ’s below will provide more information on eligibility criteria and how to apply. If you have further questions, please contact your local Back to Work Employer Officer.


Employer Support Payments are designed to give businesses confidence to take on new employees in regional Queensland.  Read the full program guidelines for Employer Support Payments.

You can apply for an Employer Support Payment 4 weeks after an eligible employee starts working with you. The employee must have started work with you on, or after, 1 July 2016. Applications for Employer Support Payments can be made using our online portal.


Applications are reviewed prior to approval and you may be contacted to verify details of your application. Once your application has been submitted, you can check on its status by logging into your QGrants account.


These fact sheets will help you understand how to apply for the Back to Work Employer Support Payment and troubleshoot technical issues.

All eligible employees attract a payment of $10,000, paid to the employer. This increases to $15,000 for employees who have been unemployed for 52 weeks or more. Eligible part-time jobs between 20 and 34 hours per week on average (or between 8 and 34 hours per week for a person with a disability with an approved work plan) attract 75% of the full support payment.


A $20,000 Youth Boost will be available for eligible employers who hire unemployed youth aged between 15-24 years between 1 December 2016 to 31 October 2017 (inclusive).

Payments will be made directly to the employer of an eligible employee, and will be paid in two parts:

  1. first payment of 40% after 4 weeks of employment and completion of the application form
  2. final payment of 60% after 52 weeks continuous employment with the same employer.

Applications must be received within 12 weeks of the commencement date of the employee and within 12 weeks after the end of 52 weeks continuous employment.  Applications and claims received after this time will not be accepted. 

All employers who hire an eligible employee in a regional Queensland job are eligible except for government entities including local, state and federal government, government owned corporations and statutory bodies. 


You will be asked to certify:

  • you are committed to ongoing employment of the employee
  • you have a good workplace safety and industrial relations record
  • the employee has not displaced any existing workers
  • for an employee with a disability, that the employee is engaged in mainstream employment
  • you are considered to have a good workplace safety or industrial relations record if you have complied with relevant State and Commonwealth industrial and employment laws and/or have respected the rights of employees under those laws.  This includes, but is not limited to, laws about:
    • – industrial relations
    • – occupational health and safety
    • – workers’ compensation
    • – discrimination
    • – immigration
    • – taxation (including superannuation)


To be eligible you must apply for the Employer Support Payment within 12 weeks of your employee’s commencement date and within 12 weeks of the end of 52 weeks continuous employment. Applications and claims received after this time will not be accepted.

It must be the employer that applies for the Employer Support Payment. The application form includes declarations that must be agreed to by the employer, including (but not limited to) confirmation that consent to provide personal details has been sought from the employee, acceptance of the terms and conditions and confirmation that the information provided is correct.

An eligible employee is a person who meets all of the following criteria:

  • is a resident of Queensland
  • was unemployed for at least 4 weeks directly prior to commencing employment with you 
  • has not worked for you in the previous 12 months
  • commenced work with you on, or after, 1 July 2016 and has worked for at least 4 weeks.

The Australian Bureau of Statistics define a long-term unemployed jobseeker is someone who has been out of work for 52 weeks or more.

An eligible job must:

  • be mainly located in regional Queensland (outside Brisbane, Redlands, Logan, Gold Coast, Scenic Rim, Ipswich, Lockyer Valley, Somerset, Moreton Bay, Sunshine Coast, Noosa and Toowoomba local government areas).   
  • be paid work full-time or part-time
  • be at least 20 hours per week on average (or 8 hours for a person with a disability with an approved work plan).

The following jobs are not eligible:

  • a casual job
  • a job on contract with a third party, such as a labour hire company or group training organisation
  • a job that offers full-time salary or wages above $120,000 per annum (or pro rata for part-time).

You may be eligible to receive an Employer Support Payment for an apprentice or trainee if you are not eligible for the Queensland Government’s apprentice and trainee rebate for payroll tax.

Back to Work Employer Officers help employers navigate the employment system – particularly if they are looking to recruit disadvantaged jobseekers. They work with employers to:

  • identify job opportunities and help to articulate the skills/attributes required
  • access the available supports to help fill vacancies, including working with schools, jobactive or Skilling Queenslanders for Work to identify suitable candidates
  • provide advice about available subsidies and supports and how to access them
  • provide advice about the training opportunities and pathways available to increase skills and to assist workers to adapt to a changing employment landscape; and
  • support the employer through the employment placement to foster retention, particularly of priority cohort jobseekers. 

Back to Work Employer Officers are based in local communities to help businesses navigate the employment system. Find contact details for your Back to Work Employer Officer.

Scanned copies of supporting documentation must be attached to each application, specifically:

  • proof of the jobseeker’s identity, acceptable documents include: Australian driver’s licence, adult proof of age card, birth certificate, citizenship certificate or passport;
  • the employer’s ABN registration certificate; and
  • a copy of the employee’s payslip.


The online application process requires an employer to upload these documents as part of the application form. Applicants should ensure that they retain the original documentation to be able to respond to any follow-up queries from the Back to Work program as part of the review of applications for approval.


Each of the three documents (one form of employee identification, the employer’s ABN registration certificate and

a copy of the employee’s payslip) needs to be uploaded as a separate file.


For more information about requesting a copy of your ABN registration certificate see the Australian Business Register website


You should upload a scan of your supporting documentation in a standard format (i.e. PDF, JPEG). The uploaded files must be clear and legible.

Some businesses use one name for legal documents and another name for everyday business activities. When you apply for an Employer Support Payment you will need to provide your legal entity name. You will also need to provide your business trading name; this is the name your business is commonly known by. If you commonly use the legal name for your business in your everyday activities you should enter the same name in both fields.