Please be aware that the Back to Work program will be undergoing significant program changes from 1 July 2018. Applications for some payments under the Back to Work Regional and Back to Work SEQ program will need to be submitted by 11.59pm 30th June 2018. Find out further information here.

The Queensland Government is committed to driving increased employment opportunities across the state. Employer Support Payments of up to $15,000 are available to eligible employers who hire an eligible unemployed jobseeker in regional or South East Queensland.

Back to Work gives you the confidence to take on someone new and the opportunity to grow your business. Employer Support Payments of up to $15,000 are available to employers who hire an eligible unemployed jobseeker and meet all the program eligibility criteria (subject to the availability of funds).

Employers need to ensure that their business, the job being offered and the jobseeker being employed meet all the program eligibility criteria.

Employers can make an online application through QGrants after the eligible employee completes four weeks of continuous paid employment. Initial applications must be received within eight weeks of the employee completing four weeks of continuous employment.

Please be aware that the Back to Work program will be undergoing significant program changes from 1 July 2018. Applications for some payments under the Back to Work Regional and Back to Work SEQ program will need to be submitted by 11.59pm 30th June 2018. Find out further information here.

Where is the program delivered?

Regional

Back to Work Employer Support Payments are offered in the following regions:

  • Wide Bay Burnett
  • North Queensland
  • Far North Queensland
  • Mackay/Whitsunday
  • Central Queensland
  • North West Queensland
  • South West Queensland

South East Queensland

Back to Work SEQ Employer Support Payments are offered in the following areas:

  • Brisbane
  • Redlands
  • Logan
  • Gold Coast
  • Scenic Rim
  • Ipswich
  • Lockyer Valley
  • Somerset
  • Moreton Bay
  • Sunshine Coast
  • Noosa
  • Toowoomba

What payments are available?

Each eligible employer may claim a maximum of five Back to Work Regional and five Back to Work SEQ initial payment applications. This cap applies to Employer Support, Youth Boost and Mature Aged Worker Boost payments and combinations of those payment types. Once a total of five initial payment applications per region have been approved, no further initial payment applications can be accepted.

Regional

Employer Support Payments ($10,000)

For a jobseeker previously unemployed between four and 52 weeks

Eligible employee must have been employed between 1 July 2016 and 30 June 2020.

Payments are made directly to the eligible employer, in two parts:

  • Initial payment of $4,000 after four weeks of continuous employment and approval of the initial payment application.
  • Final payment of $6,000 after 52 weeks of continuous employment with the same employer and approval of the final payment claim.

Employer Support Payments ($15,000)

For a jobseeker previously unemployed 52 weeks or more

Eligible employee must have been employed between 1 July 2016 to 30 June 2020.

Payments are made directly to the eligible employer, in two parts:

  • Initial payment of $6,000 after four weeks of continuous employment and approval of the initial payment application.
  • Final payment of $9,000 after 52 weeks of continuous employment with the same employer and approval of the final payment claim.

South East Queensland

Please be aware that the Back to Work program will be undergoing significant program changes from 1 July 2018. Applications for some payments under the Back to Work Regional and Back to Work SEQ program will need to be submitted by 11.59pm 30th June 2018. Find out further information here.

Employer Support Payments ($15,000)

For a jobseeker previously unemployed 52 weeks or more

Eligible employee must have been employed between 1 July 2017 to 30 June 2018.

Payments are made directly to the eligible employer, in three parts:

  • Initial payment of $4,500 after four weeks of continuous employment and approval of the initial payment application.
  • Second payment of $5,250 after 26 weeks of continuous employment with the same employer and approval of the second payment claim.
  • Final payment of $5,250 on completion of 52 weeks of continuous employment with the same employer and approval of the final payment claim.

NOTE: Claims cannot be made for second or final  payments (later payments) unless there is an approved initial payment application for that employee lodged by the same employer.

The figures in this table are payments for eligible full-time jobs. Eligible part-time jobs attract 75 per cent of the full payment. Further information can be found in Eligible Jobs below.

Who can apply?

All employers are eligible except for government entities (local, State and Commonwealth Governments and entities including government-owned corporations and statutory bodies).

Employers must have:

  • A good workplace safety and industrial relations record and
  • A genuine commitment to ongoing employment of the employee.

Applicants will be entering into a legal agreement with the Queensland Government. Applicants will need to confirm, for each application submitted, that they:

  • Have thoroughly read and understood the Guidelines and Terms and Conditions and
  • Consent to the Back to Work Team sharing information with Queensland and Commonwealth Government agencies for the purposes of evaluating, administering, assessing, monitoring and auditing compliance with the eligibility criteria for the Back to Work Program to support delivery of other Back to Work funding and support, and to promote the Back to Work Program, as set out in the privacy statement contained in the Terms and Conditions and
  • Have obtained the consent of the employee referred to in the application to disclose the employee’s personal details of the employee for the purposes set out in the privacy statement contained in the Terms and Conditions.

Applications must be made by the employer, not an agent or other party. This is because the employer needs to agree to the terms and conditions of the Back to Work Program.


Regional

An eligible job must be mainly located in regional Queensland (excluding South East Queensland). Eligible employees must have been hired between 1 July 2016 and 30 June 2020.


South East Queensland

An eligible job must be mainly located in South East Queensland (excluding regional Queensland). Eligible employees must have been hired between 1 July 2017 and 30 June 2018.

Please be aware that the Back to Work program will be undergoing significant program changes from 1 July 2018. Applications for some payments under the Back to Work Regional and Back to Work SEQ program will need to be submitted by 11.59pm 30th June 2018. Find out further information here.


What is an eligible job under Back to Work?

  • Ongoing paid full-time (at least 35 hours per week), on average or
  • Ongoing paid part-time (at least 20 hours per week), on average or
  • For a person with a disability who has a workplace assessment to work between 8 and 20 hours per week, hours consistent with their approved benchmark, on average or
  • A registered and eligible Queensland full-time or part-time apprenticeship (refer to Ineligible Apprenticeships below).

What is an ineligible job under Back to Work?

  • A casual job (i.e. may not have guaranteed hours of work each week; may involve working irregular hours; does not provide paid sick or annual leave). Further information can be found at https://www.fairwork.gov.au/employee-entitlements/types-of-employees/casual-part-time-and-full-time/casual-employees.
  • Periodic employment such as engagements that are short-term in nature (e.g. weekly hire basis).
  • Employees transitioning from casual or periodic employment to ongoing part-time or ongoing full-time work will not be eligible.
  • Where the applicant is not directly employing the employee (i.e. employed on contract via a third party, such as a labour hire company or group training organisation).
  • A job that offers full-time salary or wages above $120,000 per annum (or pro-rata for part‑time).

What are ineligible apprenticeships under Back to Work?

  • A school-based apprenticeship or traineeship
  • An apprenticeship or traineeship for which the employer is eligible to receive Queensland’s Apprentice Trainee Rebate for payroll tax
  • An apprenticeship or traineeship which is funded through either the Queensland Government First Start or Work Start programs.

An eligible employee for the Employer Support Payment:

  • Must be a permanent resident of Australia and their principal place of residency must be in Queensland and
  • Was unemployed for the relevant program (Back to Work Regional or Back to Work SEQ) eligibility period directly prior to commencing employment with the eligible employer and
  • Has not worked for the eligible employer in the 12 months directly prior to commencing employment with the eligible employer and
  • Commenced employment with the eligible employer during the relevant program (Back to Work Regional or Back to Work SEQ) eligibility period and
  • At the time the initial payment application is made, has been in paid employment with the eligible employer for at least four weeks but not more than 12 weeks and
  • Is not a full-time student and
  • Must not have displaced any existing workers and
  • If the employee has a disability, must be engaged in mainstream employment.

Please be aware that the Back to Work program will be undergoing significant program changes from 1 July 2018. Applications for some payments under the Back to Work Regional and Back to Work SEQ program will need to be submitted by 11.59pm 30th June 2018. Find out further information here.

Initial payment applications must be received within eight weeks of the employee completing:

  • Four weeks of continuous employment.

Later payment applications must be received within 12 weeks of the employee completing:

  • For the second Back to Work Regional and Back to Work SEQ payment, 26 weeks of continuous employment
  • For the final Back to Work Regional and Back to Work SEQ payment, 52 weeks of continuous employment.

Applications and claims received outside of these timeframes will be ineligible for payment.   Therefore, it is highly recommended that applicants submit their applications well before the cut-off date. Applicants must notify the Back to Work Team immediately of any problems submitting their applications within the required timeframe.

Late applications

Consideration will be given to a late application if the applicant has experienced circumstances beyond their control (e.g. ill health, loss of records due to natural disaster or a large scale Internet failure) that prevented the submission of an application within the required timeframe and the Back to Work Team has been notified. A written request for consideration of a late application including a statutory declaration, together with all relevant material must be submitted to the Back to Work Team.

Applicants will be notified in writing of a decision within 30 days from the receipt of the written request.

The online application process for the Back to Work Employer Support Payment requires evidence that the employer, employee and job meet the eligibility criteria for the payment. This evidence must be submitted when making your online application.

It is important that evidence documents meet the eligibility criteria. Providing incorrect, out-of-date or illegible documents will cause delays to an application being processed.

What is required as part of my initial payment application?

All scanned items must be valid, current and legible documents and in a standard format (e.g. PDF, JPEG or Word).

Documents requiring clarification or resubmission may result in delays to the application process. Documents required at the time of application are as follows:

ABN Certificate

All registered businesses will have received an ABN Certificate in letter form at the time of registering the business. A copy of the certificate can be requested from the Australian Business Register at https://abr.gov.au/Media-centre/Featured-news/Business,-Super-funds-and-charities/How-to-get-a-copy-of-your-ABN-certificate/ .

Payslips

Payslips must meet the minimum requirement as set out by Fair Work Australia under the Fair Work Act 2009 and the Fair Work Regulations 2009. Information on the legal requirements for payslips is available through the Fair Work Australia website at https://www.fairwork.gov.au/pay/pay-slips-and-record-keeping/pay-slips .

An employee must have been in paid employment with the applicant for at least four weeks prior to the initial application being made and have worked for the average hours relevant to a part-time or full-time application. The payslips must prove that these eligibility requirements have been met. For example, payslips for the first four weeks of employment or the most recent payslip showing year to date wages which demonstrate employment for a period of at least four weeks could be used.

Employee ID

Proof is required of the jobseeker’s identity. Acceptable identification documents are:

  • An Australian driver licence
  • Adult proof of age card (e.g. 18+ Card)
  • Birth certificate
  • Citizenship certificate or
  • Passport.

Delays in obtaining evidence

If you are waiting for evidence documents (e.g. ABN Certificate) to complete your application and it is getting closer to the due date, you can still apply. Please submit your application with the information and documents available and provide details of the documents you are waiting for as an attachment to your application. Your application will then be moved to ‘More Information Required’ (see Definitions and FAQs) and you will be provided the opportunity to supply the outstanding evidence documents.

Applications for Employer Support Payments are made through the QGrants system. To apply for the Back to Work Employer Support Payment you must first create an account with QGrants. Go to https://qgrants.osr.qld.gov.au/portal/ and select the Sign Up Here link under Quick Links. It is important to note that Back to Work Regional and Back to Work SEQ are two separate programs, so make sure you choose the program based on where the job you are offering is located.

Applications must be submitted by the employer, not an agent or other party. This is because the employer needs to agree to the terms and conditions of the Back to Work Program.

The online application form contains a series of questions employers must answer to progress the application. All questions are mandatory with the exception of employee demographic questions.

The questions on the application form address the eligibility criteria and are arranged in the following sections:

  • Employer Details: addressing employer eligibility
  • Employee Details: addressing employee eligibility
  • Employment Details: addressing job eligibility
  • Required declarations and consents.

The QGrants system requires important information to be supplied including applicant contact information, bank account details and business information. It is the responsibility of the applicant to ensure that information is kept up-to-date so that the Back to Work Team can remain in contact regarding future applications, claims and reviews.

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